This Privacy Policy outlines the policies and procedures of Gecko Coffeehouse Limited, a UK-based e-commerce company (referred to as "the Company," "We," "Us," or "Our"), regarding the collection, usage, and protection of your personal information when you use our services. Your use of our services signifies your acceptance of this Privacy Policy. Please take a moment to review it and understand your privacy rights and how they are protected by the law.

1. Interpretation and Definitions

Interpretation

Words with initial capitalization have specific definitions under the following conditions. These definitions apply whether they are used in singular or plural form.

Definitions

For the purposes of this Privacy Policy:

• "Company" refers to Gecko Coffeehouse Limited, registered in the United Kingdom.
• "Country" refers to the United Kingdom.
• "Cookies" are small files placed on your device by a website to track your browsing history and for other purposes.
• "Data Controller", as per the GDPR (General Data Protection Regulation), refers to the Company, which determines the purposes and means of processing Personal Data.
• "Device" includes computers, cellphones, or digital tablets capable of accessing our Service.
• "Personal Data" refers to any information that can identify an individual.
• "Service" pertains to our website, Gecko Coffeehouse, accessible at https://geckocoffee.house.
• "Service Provider" refers to any natural or legal person processing data on behalf of the Company, including third-party companies or individuals aiding us in providing the Service or analyzing its usage. Service Providers are considered Data Processors under GDPR.
• "Usage Data" includes data collected automatically through the use of the Service or its infrastructure.
• You refers to the individual accessing or using the Service or the legal entity on behalf of whom the individual accesses or uses the Service.

2. Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

When using our Service, we may request certain personally identifiable information that helps us contact or identify you. This information may include, but is not limited to:

• Email address
• First name and last name
• Phone number
• Address, State, Province, ZIP/Postal code, City

Usage Data

Usage Data is automatically collected when using the Service and may include information such as your device's IP address, browser type, pages visited, visit duration, unique device identifiers, and other diagnostic data. When accessing our Service via mobile devices, we may collect additional information such as device type, unique ID, IP address, mobile operating system, and mobile browser type.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to enhance your experience when using our Service. Cookies are commonly used on websites in the United Kingdom and around the world, including those in the e-commerce sector, to provide various functionalities and improve the overall user experience.

Cookies Defined

Cookies are small text files placed on your device (computer, mobile phone, or tablet) when you visit a website. These files contain information about your browsing activity on that website. Cookies serve multiple purposes, including remembering your preferences, storing login credentials, and analyzing website traffic.

Types of Cookies

1. Necessary / Essential Cookies: These cookies are essential for the proper functioning of the website and enable you to access its features. They help authenticate users and prevent fraudulent use of user accounts. Without these cookies, critical services you've requested cannot be provided, and they are used solely for that purpose.
2. Cookies Policy / Notice Acceptance Cookies: These cookies remember whether you've accepted the use of cookies on our website. By tracking your acceptance, we can provide you with a consistent and compliant user experience in line with legal requirements.
3. Functionality Cookies: Functionality cookies allow us to remember your choices and preferences when using our website. For example, they can remember your login details or language preferences, providing a more personalized and convenient experience.
4. Tracking and Performance Cookies: These cookies collect information about how you interact with our website and help us analyze traffic patterns. They are used to improve our website's functionality, evaluate the effectiveness of marketing campaigns, and identify usage trends. The data collected is typically linked to pseudonymous identifiers associated with your device, not directly identifying you.

Session vs. Persistent Cookies

• Session Cookies: These cookies are temporary and expire when you close your web browser. They are primarily used to maintain your session on our website, ensuring seamless navigation during your visit.
• Persistent Cookies: Persistent cookies remain on your device even after you close your web browser. They are used for various purposes, such as remembering your preferences and login credentials for future visits.

Managing Cookies

You have the option to manage and control cookies through your web browser settings. You can choose to accept, decline, or delete cookies. Keep in mind that disabling cookies may affect your ability to access certain features or fully enjoy our Service. You can usually find these settings in your browser's privacy or security settings.

Our Use of Cookies

We use both session and persistent cookies on our website for the following purposes:

• Necessary / Essential Cookies: These are necessary for providing you with access to our core services and features. Without them, you may not be able to use certain parts of our Service.
• Cookies Policy / Notice Acceptance Cookies: These cookies help us manage your consent to our cookie policy, ensuring compliance with UK and EU regulations.
• Functionality Cookies: Functionality cookies allow us to remember your choices, enhancing your user experience. For example, they remember your login details to expedite your access to the Service.
• Tracking and Performance Cookies: We use these cookies to analyze how users interact with our website, identify areas for improvement, and enhance the overall user experience. They also help us evaluate the effectiveness of our marketing efforts.

By using our website, you consent to the use of these cookies as described above. You can modify your cookie preferences through your browser settings at any time. Please note that some features of our Service may not work correctly if you choose to disable cookies.

For more information about cookies and their management, please refer to our Cookies Policy within this Privacy Policy.

Use of Your Personal Data

The Company may use Personal Data for various purposes, including:

• Providing and maintaining the Service
• Managing your Account (if applicable)
• Fulfilling contractual obligations
• Contacting you for Service-related communications
• Sending news, special offers, and information about our products and services (with your consent)
• Handling your requests
• Facilitating business transfers
• Conducting data analysis and improving the Service

We may share your personal information in the following circumstances:

• With Service Providers
• For business transfers
• With Affiliates
• With business partners
• With other users (when you share personal information publicly)
• With your consent

3. Retention of Your Personal Data

We retain your Personal Data only as long as necessary for the purposes outlined in this Privacy Policy. Usage Data may be retained for internal analysis, security improvements, or legal obligations.

4. Transfer of Your Personal Data

Your information, including Personal Data, may be processed and stored in locations outside your jurisdiction, including the Company's operating offices. We will ensure that your data is treated securely and in accordance with this Privacy Policy, with appropriate controls in place to safeguard it.

5. Disclosure of Your Personal Data

We may disclose Your Personal Data in the following situations:

• In business transactions (with notice)
• To comply with legal obligations
• To protect our rights, property, or safety
• To prevent or investigate wrongdoing
• To address legal liability

6. Security of Your Personal Data

We take reasonable measures to protect your Personal Data, but no internet transmission or electronic storage is completely secure. While we use commercially acceptable means to safeguard your data, we cannot guarantee absolute security.

7. Detailed Information on the Processing of Your Personal Data

Our Service Providers may access Your Personal Data, following their own Privacy Policies. We may use third-party Service providers for analytics and email marketing.

8. GDPR Privacy

Legal Basis for Processing Personal Data under GDPR

We process Personal Data under various conditions, including consent, contract performance, legal obligations, vital interests, public interests, and legitimate interests.

Your Rights under GDPR

You have rights under GDPR, including the right to access, correct, object to processing, request erasure, request data transfer, and withdraw consent.

Exercising Your GDPR Data Protection Rights

You can exercise these rights by contacting Us, and we will respond as soon as possible. You also have the right to lodge a complaint with a Data Protection Authority.

9. Children's Privacy

Our Service does not collect information from individuals under the age of 13. If we become aware of such data, we will take steps to remove it from our servers.

10. Links to Other Websites

Our Service may contain links to third-party websites. We are not responsible for their content or privacy policies.

11. Changes to this Privacy Policy

We may update our Privacy Policy periodically. We will notify you of changes via email or a prominent notice on our Service. Please review this Privacy Policy regularly.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, you can contact us at:

• Website: https://geckocoffee.house
• Email: email@geckocoffee.house

Thank you for trusting Gecko Coffeehouse Limited with your data privacy.